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Effective September 30, 2026
This policy sets out the method of provision, cancellation (withdrawal of the order), refunds and exchanges relating to payment for paid passes of “AnyFly” (the “Service”). Matters not covered by this policy follow the Terms of Service and applicable laws such as the Act on the Consumer Protection in Electronic Commerce, etc. (「전자상거래 등에서의 소비자보호에 관한 법률」).
Direct device-to-device file transfer is free and is not subject to payment. This policy applies only to cloud transfer passes.
The paid product is a **time-limited pass** that lets you use cloud transfer. There are two types, Lite and Standard, each available as a monthly or yearly payment.
Prices are shown in the confirmation window before payment and on the pricing screen. Amounts shown in Korean won include value-added tax.
Korean card payments are charged in Korean won, and international card and PayPal payments are charged in US dollars. This is because PayPal does not support Korean won, and the amount actually charged may vary with the exchange rate.
⚠ There is no automatic renewal (recurring billing). The pass expires when its period ends, and you must pay again to continue using it.
Once the payment is approved, the pass is activated immediately and can be used for the selected period (1 month or 1 year) from the payment date. There is no physical delivery.
If a payment was approved but the pass was not activated, the Service periodically checks payment status and corrects it automatically. If it is still not activated, let us know at the contact below and we will handle it immediately.
A. **If it is within 7 days of the payment date and you have never used cloud transfer**, you will receive a full refund.
B. If you have already used it, the amount corresponding to the remaining period will be refunded, calculated on a daily pro-rata basis. The period already used and the storage uploaded during that period are excluded from the refund.
C. If you could not use the pass due to a defect in the Service, you will receive a full refund regardless of whether or how long you used it.
D. Refunds are processed within 3 business days of receipt of the request. For card payments, it may take additional time, depending on the card company, for the cancellation of the approval to appear on your statement.
E. For refunds of international card and PayPal payments, the amount converted to Korean won may differ from the amount at the time of payment because of the difference between the exchange rates at the time of payment and at the time of refund. This results from the exchange rates applied by the card company or PayPal and cannot be adjusted by the Service.
Even in the above cases, if there was a portion that you could not use for reasons attributable to the Service, the amount corresponding to that portion will be refunded.
Please request a refund at help@gangnamrabbit.com, together with the email address of the account used for the payment. You can also use Contact us on the Service screens.
After receiving your request, we will check your payment details and reply with the result.
Disputes relating to payment and refunds will first be discussed through the above contacts, and if no agreement is reached, you may apply for mediation to the Korea Consumer Agency (한국소비자원, 1372) or the Electronic Commerce Dispute Mediation Committee (전자거래분쟁조정위원회, www.ecmc.or.kr).